The Information Commissioner’s Office (ICO) is the UK’s data protection watchdog and enforces the rules of GDPR and the Data Protection Act 2018, making sure businesses within the UK are compliant with its strict data protection rules. iCaaS adheres the guidelines as set out by the ICO.

The ICO investigate companies which have suffered data breaches, imposing fines where appropriate and auditing companies for their data collection and storage practices.

The ICO upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals. It is an executive non-departmental public body, sponsored by the Department for Digital, Culture, Media and Sport.

iCaaS works in accordance with Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016.



iCaaS also follows the guidance set out by the European Data Protection Board (EDPB), an independent European body which contributes to the consistent application of data protection rules throughout the European Union and promotes cooperation between the EU’s data protection authorities.

The EDPB is composed of representatives of the national data protection authorities, and the European Data Protection Supervisor (EDPS). The supervisory authorities of the EFTA EEA States are also members with regard to the GDPR related matters and without the right to vote and being elected as chair or deputy chairs. The EDPB is established by the GDPR and is based in Brussels.

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