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Homeworking and Data: Everything You Need To Know
February 16, 2021

The COVID pandemic has had a significant impact on the way people work both now and for the future. As organisations rushed to set up their employees at home when the first lockdown was announced in the UK in March, few could have foreseen that homeworking would become the ‘new normal’. Not many employees returned to their offices during the periods of lesser restrictions and now that we are back in lockdown homeworking is back in force. Remote...

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Business \ GDPR \ iCaaS
What Brexit Means for GDPR
January 21, 2021

The much-anticipated 31st December 2020 has been and gone and the UK is now no longer part of the European Union. As we waited with bated breath to find out whether we would be leaving with or without a deal it really went to the wire, but a deal it was. Unfortunately, the Brexit transition period has left many unanswered questions and some things remain to be agreed. There are, however, many things of which we can be sure and the implications for...

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GDPR \ iCaaS \ Uncategorized
The Six Top Tips for Social Proofing Tricks
January 7, 2021

In a world where physical proximity to a company is no longer important when choosing a provider, and where the online universe is just a click away, it’s important to stand out from the crowd. You know your product or service is the best, you just need to convince potential clients that your company is the one to choose. Social proof is one of the greatest marketing tools you have online, and it plays into the herd mentality. It’s a case of,...

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GDPR
GDPR Compliance, the Sales Opportunity You Never Knew
December 15, 2020

With 66% of businesses reportedly unwilling to deal with counterparties that are not demonstrably GDPR compliant, there is an opportunity for those that are to grow trust, relationships, and sales. Every organisation is aware of how important it is to be GDPR compliant, and not just because of the risk of substantial fines if they are not. But not every business is aware of how compliance can help them increase sales. That’s where we come in. We...

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Business \ GDPR \ Privacy \ Technology
The 2020 Twitter Security Breach: What Your Business Can Learn
November 25, 2020

Not everyone has lost money during the pandemic. On July 16, 2020, social media platform Twitter was hacked through an intricate social engineering scheme. The ill-fated security breach resulted in the cyber-terrorists getting away with $120,000 in bitcoin. How Did This Happen? The culprits utilised a system called spear phishing. Spear phishing is the use of an email scam to steal data or install malware on the recipient's computer. Using a...

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Uncategorized
What are the Penalties for GDPR Violations?
November 9, 2020

GDPR or General Data Protection Regulation is a set of data protection laws passed by the European Union. They are enforced upon any company utilizing or handling data coming from EU consumers, regardless of where the company is based.  Failure to comply results in harsh penalties and fines. These penalties are some of the steepest to come from the European Union in years, but becoming GDPR compliant doesn’t have to be difficult and shouldn’t...

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Business How-to: Responding to a Subject Access Request (SAR)
September 29, 2020

For individuals, subject access requests (SARs) are incredibly easy to make. They can be made in any form, including electronically (social media requests count). They don’t have to include the words “subject access request” or reference the Data Protection Act or GDPR. They can be made to anyone in the organization they want a copy of their data from. And the response has to come within 30 days from the day the request is received.    For...

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Uncategorized
The GDPR Compliance Checklist
September 29, 2020

The General Data Protection Regulation has been impacting data strategy in the EU and beyond since 2018. GDPR gives individuals more control than ever over how their data is used and stored by businesses. This means that businesses have to be more vigilant than ever over what data they collect, how they store it, and who has access to it. Businesses that don’t adhere to GDPR requirements face steep fines that start at €20M.    There are a...

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Uncategorized
The challenging role of the in-house DPO
July 28, 2020

The 2018 enactment of the EU-wide GDPR created the need for organisations to radically re-think how they collect, store, and use the personal information of those they interact with. Various changes were mandated, amongst them was the need for some organisations to appoint a Data Protection Officer (DPO). Under the GDPR, you must appoint a DPO if: you are a public authority or body (except for courts acting in their judicial capacity); your core...

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GDPR \ Privacy
The do’s and don’ts of customer comms during the pandemic
July 20, 2020

Maintaining relationships with customers is a priority for most businesses, assuming they want those relationships to remain positive and productive. Today, most of these relationships are nurtured over email and SMS messaging given they are a cheap and generally effective means of reaching a customer through devices they usually have about their person. Following the enaction of the GDPR, the way businesses use these channels are subject to...

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