Author: Sara Frost

Business \ GDPR \ Privacy
Do businesses still collect and store more data than they need?
May 22, 2020

Monday marks the two-year anniversary of the GDPR (General Data Protection Regulation). Strict regulations were introduced on May 25th 2008 on how organisations should handle customer data. Why then, even after two whole years of GDPR compliance, do organisations collect and store more customer data than they need? A recent Netwrix survey found that 61 per cent of organisations that comply with GDPR still collect and store more customer data than...

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Business \ GDPR
Serco apologises for sharing contact tracers' email addresses
May 21, 2020

Outsourcing firm Serco – who are training staff to trace cases of Covid-19 for the UK government - has apologised after accidentally sharing the email addresses of almost 300 contact tracers. The error was made when it emailed new trainees to tell them about training. The company has so far recruited 21,000 staff, some of whom are healthcare professionals, according to Health Secretary Matt Hancock. According to the BBC, Serco made the error when...

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Business \ Privacy \ Technology
EasyJet admits data breach affecting 9 million customers
May 20, 2020

Low-cost airline EasyJet has admitted that a "highly sophisticated cyber-attack" has affected approximately nine million customers. Email addresses and itineraries were stolen and that 2,208 customers had also had their credit card details "accessed". It is thought the attackers had access to the data of customers who booked flights from 17 October to 4 March last year; this was the date of booking, not the date of travel. The airline became aware...

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Business \ iCaaS \ Privacy \ Technology
Top 5 ways iCaaS can boost your brand
May 18, 2020

As businesses start looking towards moving out of lockdown, this is the time to take measures to help stay ahead of the competition. Protecting and boosting a business brand is vital. Do you have a post-pandemic plan? One of the easiest and quickest ways to help your business is to make sure your data is secure. Recent research by Guardum revealed that three-quarters of surveyed DPOs said they were struggling to keep up with their data compliance...

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Privacy \ Technology
The use of contact-tracing apps and data privacy
May 6, 2020

The Government's chief scientific adviser claimed this week that a second peak of coronavirus cases could  be avoided with the help of the NHS's new contact-tracing app - despite criticism the technology may have significant flaws.  Sir Patrick Vallance told MPs while giving evidence to the health select committee that he was optimistic that cases can be kept under control in the next stage of the epidemic. The 'test, track and trace' app...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches data protection training software for home workers
April 10, 2020

Employees across the UK now find themselves working from home and iCaaS has responded by launching a training solution to meet their needs. iCaaS is the Trusted Standard in Data Protection and helps businesses achieve, manage and maintain full data compliance through our fully cloud-based software solution. We have launched a training solution to meet the demands of home working and data security to help people who are still handling data –...

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Business \ GDPR \ Privacy \ Technology
Data privacy concerns for Zoom grow
April 3, 2020

“Zoom bombing” is the catchphrase everyone is talking about. No, really! This is where uninvited guests crash your meetings or chat on the popular video conferencing app that are not password protected. There are large numbers of people who are still posting the Zoom meeting number online, and without any protection, bombers can simply enter any meeting and cause havoc. Some users have complained their conferences have been 'Zoom-bombed' with...

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GDPR \ Privacy
Handling sensitive data during COVID-19
March 31, 2020

Have you offered to help vulnerable people in your community? Have you set up any groups giving help and support during these difficult times? If so, you’re not alone as the country has been rallying round to help those most in need. Ian Hulme, Director for Regulatory Assurance at the Information Commissioner’s Office (ICO), has issued some tips on handling sensitive data during this time. At the same time, the (ICO) has also created...

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GDPR \ Legal \ Privacy \ Technology
Houseparty offers $1million for proof of smear campaign over hacking rumours
March 31, 2020

The must-have video chat app for bored brits on lockdown is offering a huge reward for information about alleged hacking. Rumours started circulating that the app had been targeted by cyber criminals. Complaints about the popular video-calling service being "hacked" spread like wildfire online. The app lets friends and family make video calls, play games and hang out in a virtual "house party". The rumours indicated that Houseparty was...

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Business \ Legal \ Privacy
Princess Cruises confirm data breach
March 31, 2020

The cruise liner Princess Cruises, which confirmed that two of its ships had on-board outbreaks of Coronavirus, has now confirmed a data breach. It was revealed that it had detected unauthorised access to several email accounts over a four-month period between April and July 2019, some of which contained personal information on its employees, crew and guests. Carnival Cruise Line, Princess' parent company, stopped their global operations after...

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