Category: Business

Business \ GDPR \ iCaaS
What Brexit Means for GDPR
January 21, 2021

The much-anticipated 31st December 2020 has been and gone and the UK is now no longer part of the European Union. As we waited with bated breath to find out whether we would be leaving with or without a deal it really went to the wire, but a deal it was. Unfortunately, the Brexit transition period has left many unanswered questions and some things remain to be agreed. There are, however, many things of which we can be sure and the implications for...

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Business \ GDPR \ Privacy \ Technology
The 2020 Twitter Security Breach: What Your Business Can Learn
November 25, 2020

Not everyone has lost money during the pandemic. On July 16, 2020, social media platform Twitter was hacked through an intricate social engineering scheme. The ill-fated security breach resulted in the cyber-terrorists getting away with $120,000 in bitcoin. How Did This Happen? The culprits utilised a system called spear phishing. Spear phishing is the use of an email scam to steal data or install malware on the recipient's computer. Using a...

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Business \ GDPR \ Privacy
Do businesses still collect and store more data than they need?
May 22, 2020

Monday marks the two-year anniversary of the GDPR (General Data Protection Regulation). Strict regulations were introduced on May 25th 2008 on how organisations should handle customer data. Why then, even after two whole years of GDPR compliance, do organisations collect and store more customer data than they need? A recent Netwrix survey found that 61 per cent of organisations that comply with GDPR still collect and store more customer data than...

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Business \ GDPR
Serco apologises for sharing contact tracers' email addresses
May 21, 2020

Outsourcing firm Serco – who are training staff to trace cases of Covid-19 for the UK government - has apologised after accidentally sharing the email addresses of almost 300 contact tracers. The error was made when it emailed new trainees to tell them about training. The company has so far recruited 21,000 staff, some of whom are healthcare professionals, according to Health Secretary Matt Hancock. According to the BBC, Serco made the error when...

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Business \ Privacy \ Technology
EasyJet admits data breach affecting 9 million customers
May 20, 2020

Low-cost airline EasyJet has admitted that a "highly sophisticated cyber-attack" has affected approximately nine million customers. Email addresses and itineraries were stolen and that 2,208 customers had also had their credit card details "accessed". It is thought the attackers had access to the data of customers who booked flights from 17 October to 4 March last year; this was the date of booking, not the date of travel. The airline became aware...

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Business \ iCaaS \ Privacy \ Technology
Top 5 ways iCaaS can boost your brand
May 18, 2020

As businesses start looking towards moving out of lockdown, this is the time to take measures to help stay ahead of the competition. Protecting and boosting a business brand is vital. Do you have a post-pandemic plan? One of the easiest and quickest ways to help your business is to make sure your data is secure. Recent research by Guardum revealed that three-quarters of surveyed DPOs said they were struggling to keep up with their data compliance...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches data protection training software for home workers
April 10, 2020

Employees across the UK now find themselves working from home and iCaaS has responded by launching a training solution to meet their needs. iCaaS is the Trusted Standard in Data Protection and helps businesses achieve, manage and maintain full data compliance through our fully cloud-based software solution. We have launched a training solution to meet the demands of home working and data security to help people who are still handling data –...

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Business \ GDPR \ Privacy \ Technology
Data privacy concerns for Zoom grow
April 3, 2020

“Zoom bombing” is the catchphrase everyone is talking about. No, really! This is where uninvited guests crash your meetings or chat on the popular video conferencing app that are not password protected. There are large numbers of people who are still posting the Zoom meeting number online, and without any protection, bombers can simply enter any meeting and cause havoc. Some users have complained their conferences have been 'Zoom-bombed' with...

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Business \ Legal \ Privacy
Princess Cruises confirm data breach
March 31, 2020

The cruise liner Princess Cruises, which confirmed that two of its ships had on-board outbreaks of Coronavirus, has now confirmed a data breach. It was revealed that it had detected unauthorised access to several email accounts over a four-month period between April and July 2019, some of which contained personal information on its employees, crew and guests. Carnival Cruise Line, Princess' parent company, stopped their global operations after...

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Business \ GDPR \ Legal
Compensation claims over Virgin Media data breach
March 26, 2020

Victims of a data breach that exposed the details of more than 900,000 people have been contacting their solicitors. Newcastle-based solicitors Ben Hoare Bell LLP are just one of the firms investigating the breach, which was allegedly down to “human error” rather than a cyber-attack. The database at the centre of the breach, contained phone numbers, home and email addresses and was accessed "on at least one occasion" by an unknown...

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