Category: GDPR

Business \ GDPR \ iCaaS
What Brexit Means for GDPR
January 21, 2021

The much-anticipated 31st December 2020 has been and gone and the UK is now no longer part of the European Union. As we waited with bated breath to find out whether we would be leaving with or without a deal it really went to the wire, but a deal it was. Unfortunately, the Brexit transition period has left many unanswered questions and some things remain to be agreed. There are, however, many things of which we can be sure and the implications for...

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GDPR \ iCaaS \ Uncategorized
The Six Top Tips for Social Proofing Tricks
January 7, 2021

In a world where physical proximity to a company is no longer important when choosing a provider, and where the online universe is just a click away, it’s important to stand out from the crowd. You know your product or service is the best, you just need to convince potential clients that your company is the one to choose. Social proof is one of the greatest marketing tools you have online, and it plays into the herd mentality. It’s a case of,...

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GDPR Compliance, the Sales Opportunity You Never Knew
December 15, 2020

With 66% of businesses reportedly unwilling to deal with counterparties that are not demonstrably GDPR compliant, there is an opportunity for those that are to grow trust, relationships, and sales. Every organisation is aware of how important it is to be GDPR compliant, and not just because of the risk of substantial fines if they are not. But not every business is aware of how compliance can help them increase sales. That’s where we come in. We...

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Business \ GDPR \ Privacy \ Technology
The 2020 Twitter Security Breach: What Your Business Can Learn
November 25, 2020

Not everyone has lost money during the pandemic. On July 16, 2020, social media platform Twitter was hacked through an intricate social engineering scheme. The ill-fated security breach resulted in the cyber-terrorists getting away with $120,000 in bitcoin. How Did This Happen? The culprits utilised a system called spear phishing. Spear phishing is the use of an email scam to steal data or install malware on the recipient's computer. Using a...

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GDPR \ Privacy
The do’s and don’ts of customer comms during the pandemic
July 20, 2020

Maintaining relationships with customers is a priority for most businesses, assuming they want those relationships to remain positive and productive. Today, most of these relationships are nurtured over email and SMS messaging given they are a cheap and generally effective means of reaching a customer through devices they usually have about their person. Following the enaction of the GDPR, the way businesses use these channels are subject to...

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GDPR \ iCaaS \ Privacy
Data Advice For The Hospitality Industry
July 7, 2020

Pubs opened at the weekend, brilliant news for the industry. But in addition to creating enough space to allow for the 1m+ distancing rule, many businesses will need to brush up on their data protection awareness. The government’s high-level guidance for pubs, bars and restaurants is asking owners and operators in England to keep a temporary record of customers’ contact detail for 21 days. BEIS is designing a system to support this and that...

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GDPR \ Privacy
I’ll have a side order of data security please!
July 2, 2020

How the hospitality industry can comply with data protection law as lockdown eases  On June 23rd, Britons received the news that so many were eagerly anticipating; lockdown restrictions were finally to be eased. As of July 4th, we are allowed to return to their pubs, bars, and restaurants. However, there are certain quid pro quos attached to the re-opening of these establishments, one being that proprietors are to shoulder part of the...

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Business \ GDPR \ Privacy
Do businesses still collect and store more data than they need?
May 22, 2020

Monday marks the two-year anniversary of the GDPR (General Data Protection Regulation). Strict regulations were introduced on May 25th 2008 on how organisations should handle customer data. Why then, even after two whole years of GDPR compliance, do organisations collect and store more customer data than they need? A recent Netwrix survey found that 61 per cent of organisations that comply with GDPR still collect and store more customer data than...

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Business \ GDPR
Serco apologises for sharing contact tracers' email addresses
May 21, 2020

Outsourcing firm Serco – who are training staff to trace cases of Covid-19 for the UK government - has apologised after accidentally sharing the email addresses of almost 300 contact tracers. The error was made when it emailed new trainees to tell them about training. The company has so far recruited 21,000 staff, some of whom are healthcare professionals, according to Health Secretary Matt Hancock. According to the BBC, Serco made the error when...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches data protection training software for home workers
April 10, 2020

Employees across the UK now find themselves working from home and iCaaS has responded by launching a training solution to meet their needs. iCaaS is the Trusted Standard in Data Protection and helps businesses achieve, manage and maintain full data compliance through our fully cloud-based software solution. We have launched a training solution to meet the demands of home working and data security to help people who are still handling data –...

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