Category: iCaaS

GDPR \ iCaaS \ Privacy
Data Advice For The Hospitality Industry
July 7, 2020

Pubs opened at the weekend, brilliant news for the industry. But in addition to creating enough space to allow for the 1m+ distancing rule, many businesses will need to brush up on their data protection awareness. The government’s high-level guidance for pubs, bars and restaurants is asking owners and operators in England to keep a temporary record of customers’ contact detail for 21 days. BEIS is designing a system to support this and that...

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Business \ iCaaS \ Privacy \ Technology
Top 5 ways iCaaS can boost your brand
May 18, 2020

As businesses start looking towards moving out of lockdown, this is the time to take measures to help stay ahead of the competition. Protecting and boosting a business brand is vital. Do you have a post-pandemic plan? One of the easiest and quickest ways to help your business is to make sure your data is secure. Recent research by Guardum revealed that three-quarters of surveyed DPOs said they were struggling to keep up with their data compliance...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches data protection training software for home workers
April 10, 2020

Employees across the UK now find themselves working from home and iCaaS has responded by launching a training solution to meet their needs. iCaaS is the Trusted Standard in Data Protection and helps businesses achieve, manage and maintain full data compliance through our fully cloud-based software solution. We have launched a training solution to meet the demands of home working and data security to help people who are still handling data –...

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GDPR \ iCaaS \ Privacy
Protect your accountancy brand whilst working from home
March 20, 2020

Measures to deal with COVID-19 has led to many more people now working from home. This includes many accountancy staff who are must now use computers and other devices remotely. This poses many new challenges for businesses and there are extra considerations that must be addressed to stay safe. Providing an excellent service to your clients requires you to collect data. The volume of data created and collected and the regulations for data...

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Business \ GDPR \ iCaaS \ Technology
Fraudsters target people working from home amid the COVID-19 crisis
March 18, 2020

Hackers are looking to dupe home workers to steal their personal information or freeze their screens and demand ransoms of thousands of pounds to unlock it. With more and more people working from home to try and contain COVID-19, now is the time to make sure your data is protected. This week, the UK's cyber security agency has advised people working from home to be aware of email scams linked to coronavirus and encrypt data on their devices to...

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Business \ GDPR \ iCaaS
Understanding the Importance of data in the health & fitness industry
March 17, 2020

With an industry worth over £5 billion in the UK alone, the health and fitness sector has grown 20% in the last five years. Because of the sheer volume of data created and collected, data compliance means that every PT trainer and business owner needs to examine closely how they handle the information they receive. How to deal with and protect that data is something that all health and fitness business owners and their employees need to be...

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Business \ GDPR \ iCaaS \ Technology
iCaaS CEO chosen as Santander mentor for women in business
March 12, 2020

We’ve all recently been celebrating International Women’s Day which focuses on the social, economic, cultural and political achievements of women. According to a recent report by Female Entrepreneurs, a quarter of the UK’s high-growth companies boast a female founder but just 9% of money invested into businesses last year went to female-founded firms. Santander recently launched its largest ever programme to support aspiring female...

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Business \ GDPR \ iCaaS \ Technology
Stay competitive by building customer trust
March 10, 2020

Accountancy firms must offer quality value-added services to stay competitive. Not only will this help develop existing client relationships but crucially it will help win new business. The nature and amount of work expected of accountants is ever-increasing. Gone are the days of only offering tax-compliancy and bookkeeping services. The sector is moving towards being an advisory-led firm. Nowadays, clients want a better understanding of how...

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Business \ GDPR \ iCaaS \ Technology
iCaaS sponsors the 2020 CIMSPA and Quest NBS Conference
March 6, 2020

We were delighted to be one of the sponsors of the sold-out CIMSPA and Quest NBS Conference in Derby last week. The one-day event featured well over 20 breakout sessions with high-value content, plus high-profile keynotes and updates on the progress towards a route to chartered status for all sport and physical activity professionals. Organisations involved in the fitness and leisure industry joined together to celebrate their achievements –...

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GDPR \ iCaaS \ Technology
iCaaS to speak at the Call & Contact Centre Expo
March 4, 2020

iCaaS are delighted to be speaking at the Call & Contact Centre Expo on March 19th at London’s  ExCel. Not only is this a fantastic opportunity to talk about how our solution can help call and contact centres who deal with vast amounts of data on a daily basis, it is also a chance to network with the industry’s top professionals. Call centres have a responsibility to safely store customer data. And as data privacy regulations...

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