Category: iCaaS

Business \ GDPR \ iCaaS \ Technology
iCaaS sponsors the 2020 CIMSPA and Quest NBS Conference
March 6, 2020

We were delighted to be one of the sponsors of the sold-out CIMSPA and Quest NBS Conference in Derby last week. The one-day event featured well over 20 breakout sessions with high-value content, plus high-profile keynotes and updates on the progress towards a route to chartered status for all sport and physical activity professionals. Organisations involved in the fitness and leisure industry joined together to celebrate their achievements –...

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GDPR \ iCaaS \ Technology
iCaaS to speak at the Call & Contact Centre Expo
March 4, 2020

iCaaS are delighted to be speaking at the Call & Contact Centre Expo on March 19th at London’s  ExCel. Not only is this a fantastic opportunity to talk about how our solution can help call and contact centres who deal with vast amounts of data on a daily basis, it is also a chance to network with the industry’s top professionals. Call centres have a responsibility to safely store customer data. And as data privacy regulations...

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Business \ iCaaS
The Scotsman features iCaaS
February 25, 2020

iCaaS CEO Nicola Hartland found a gap in the GDPR market and went on to build a successful business. Her incredible journey to success was featured in The Scotsman, both in print and online. See the article online here:...

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Business \ iCaaS
Scottish Woman Magazine
February 25, 2020

iCaaS - From strength to strength iCaaS CEO Nicola Hartland was delighted to be featured in Scottish Woman Magazine. Hartland built the £3 million company from the ground up and shares her story in Scottish Woman, explaining all the valuable lessons she has learnt along the...

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GDPR \ iCaaS
GDPR in 2020 – Key topics for the year ahead.
January 3, 2020

As we start 2020, what does the year ahead mean for GDPR and what are likely to be the key issues? GDPR Awareness Training and Cybersecurity will be the hot topics businesses will be talking about this year. The GDPR will be two years-old in May. Its purpose is to protect the data and privacy rights of European Union citizens. It places restrictions on how organizations can process personal data, and what rights individuals have in...

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GDPR \ iCaaS
Review of the Year - GDPR in 2019
December 31, 2019

As 2019 draws to a close, it’s time to take a look at what has happened with the GDPR over the past twelve months. On May 25th this year, we celebrated the first anniversary of the implementation of the regulation. At the time, some organizations were still struggling to both understand and comply with GDPR and its complexities. The primary objective of the GDPR is to give citizens back control of their personal data. GDPR is a regulation...

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GDPR \ iCaaS \ Privacy \ Technology
iCaaS leads the way with innovative software
December 19, 2019

Scottish entrepreneur Nicola Hartland found a gap in the GDPR market and has since built a very successful business.Hartland discovered that there wasn’t a company offering a quick and easy solution to help her business comply with the new rules. And so iCaaS was launched. She set about raising more than £1.3million worth of investment from a range of backers and two years developing one of the most disruptive pieces of software on the market....

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Business \ GDPR \ iCaaS
iCaaS goes from strength to strength
December 19, 2019

WHEN Nicola Hartland is asked about her line of work, she’s usually met with rolled eyes. GDPR is not the sexiest of topics but it’s certainly the buzz word of the moment in the business world. “People tend to think of GDPR as boring and too complex to get their heads around,” says Hartland, iCaaS CEO and co-founder. “That may be true, but it’s certainly an area that all businesses now have to address.” Adding: “That’s...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches online GDPR awareness training to protect UK businesses
December 17, 2019

Did you know that most data breaches in the UK are down to human error? A staggering 88% are not caused by hackers but rather they are mistakes that could easily be avoided with proper training. And 37% of those are caused by sending sensitive information to the wrong recipient - mostly via email.1 Here at iCaaS, we offer training as part of our comprehensive software solution as we know how important it is to minimise the risk of data...

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Business \ GDPR \ iCaaS \ Privacy
Document Generator – customer success
November 25, 2019

iCaaS’s easy-to-use, intuitive system allows you to create bespoke GDPR compliant policies and documents using our document generator. Organisations must, therefore, ensure personal data is securely disposed of when no longer needed. This then reduces the risk that information will become inaccurate, out of date or irrelevant. The Document Generator allows bespoke documents and policies with version control to be generated and automatically...

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