Category: Privacy

Business \ GDPR \ Privacy \ Technology
The 2020 Twitter Security Breach: What Your Business Can Learn
November 25, 2020

Not everyone has lost money during the pandemic. On July 16, 2020, social media platform Twitter was hacked through an intricate social engineering scheme. The ill-fated security breach resulted in the cyber-terrorists getting away with $120,000 in bitcoin. How Did This Happen? The culprits utilised a system called spear phishing. Spear phishing is the use of an email scam to steal data or install malware on the recipient's computer. Using a...

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GDPR \ Privacy
The do’s and don’ts of customer comms during the pandemic
July 20, 2020

Maintaining relationships with customers is a priority for most businesses, assuming they want those relationships to remain positive and productive. Today, most of these relationships are nurtured over email and SMS messaging given they are a cheap and generally effective means of reaching a customer through devices they usually have about their person. Following the enaction of the GDPR, the way businesses use these channels are subject to...

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GDPR \ iCaaS \ Privacy
Data Advice For The Hospitality Industry
July 7, 2020

Pubs opened at the weekend, brilliant news for the industry. But in addition to creating enough space to allow for the 1m+ distancing rule, many businesses will need to brush up on their data protection awareness. The government’s high-level guidance for pubs, bars and restaurants is asking owners and operators in England to keep a temporary record of customers’ contact detail for 21 days. BEIS is designing a system to support this and that...

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GDPR \ Privacy
I’ll have a side order of data security please!
July 2, 2020

How the hospitality industry can comply with data protection law as lockdown eases  On June 23rd, Britons received the news that so many were eagerly anticipating; lockdown restrictions were finally to be eased. As of July 4th, we are allowed to return to their pubs, bars, and restaurants. However, there are certain quid pro quos attached to the re-opening of these establishments, one being that proprietors are to shoulder part of the...

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Business \ GDPR \ Privacy
Do businesses still collect and store more data than they need?
May 22, 2020

Monday marks the two-year anniversary of the GDPR (General Data Protection Regulation). Strict regulations were introduced on May 25th 2008 on how organisations should handle customer data. Why then, even after two whole years of GDPR compliance, do organisations collect and store more customer data than they need? A recent Netwrix survey found that 61 per cent of organisations that comply with GDPR still collect and store more customer data than...

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Business \ Privacy \ Technology
EasyJet admits data breach affecting 9 million customers
May 20, 2020

Low-cost airline EasyJet has admitted that a "highly sophisticated cyber-attack" has affected approximately nine million customers. Email addresses and itineraries were stolen and that 2,208 customers had also had their credit card details "accessed". It is thought the attackers had access to the data of customers who booked flights from 17 October to 4 March last year; this was the date of booking, not the date of travel. The airline became aware...

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Business \ iCaaS \ Privacy \ Technology
Top 5 ways iCaaS can boost your brand
May 18, 2020

As businesses start looking towards moving out of lockdown, this is the time to take measures to help stay ahead of the competition. Protecting and boosting a business brand is vital. Do you have a post-pandemic plan? One of the easiest and quickest ways to help your business is to make sure your data is secure. Recent research by Guardum revealed that three-quarters of surveyed DPOs said they were struggling to keep up with their data compliance...

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Privacy \ Technology
The use of contact-tracing apps and data privacy
May 6, 2020

The Government's chief scientific adviser claimed this week that a second peak of coronavirus cases could  be avoided with the help of the NHS's new contact-tracing app - despite criticism the technology may have significant flaws.  Sir Patrick Vallance told MPs while giving evidence to the health select committee that he was optimistic that cases can be kept under control in the next stage of the epidemic. The 'test, track and trace' app...

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Business \ GDPR \ iCaaS \ Privacy
iCaaS launches data protection training software for home workers
April 10, 2020

Employees across the UK now find themselves working from home and iCaaS has responded by launching a training solution to meet their needs. iCaaS is the Trusted Standard in Data Protection and helps businesses achieve, manage and maintain full data compliance through our fully cloud-based software solution. We have launched a training solution to meet the demands of home working and data security to help people who are still handling data –...

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Business \ GDPR \ Privacy \ Technology
Data privacy concerns for Zoom grow
April 3, 2020

“Zoom bombing” is the catchphrase everyone is talking about. No, really! This is where uninvited guests crash your meetings or chat on the popular video conferencing app that are not password protected. There are large numbers of people who are still posting the Zoom meeting number online, and without any protection, bombers can simply enter any meeting and cause havoc. Some users have complained their conferences have been 'Zoom-bombed' with...

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