Category: Technology

Business \ Privacy \ Technology
EasyJet admits data breach affecting 9 million customers
May 20, 2020

Low-cost airline EasyJet has admitted that a "highly sophisticated cyber-attack" has affected approximately nine million customers. Email addresses and itineraries were stolen and that 2,208 customers had also had their credit card details "accessed". It is thought the attackers had access to the data of customers who booked flights from 17 October to 4 March last year; this was the date of booking, not the date of travel. The airline became aware...

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Business \ iCaaS \ Privacy \ Technology
Top 5 ways iCaaS can boost your brand
May 18, 2020

As businesses start looking towards moving out of lockdown, this is the time to take measures to help stay ahead of the competition. Protecting and boosting a business brand is vital. Do you have a post-pandemic plan? One of the easiest and quickest ways to help your business is to make sure your data is secure. Recent research by Guardum revealed that three-quarters of surveyed DPOs said they were struggling to keep up with their data compliance...

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Privacy \ Technology
The use of contact-tracing apps and data privacy
May 6, 2020

The Government's chief scientific adviser claimed this week that a second peak of coronavirus cases could  be avoided with the help of the NHS's new contact-tracing app - despite criticism the technology may have significant flaws.  Sir Patrick Vallance told MPs while giving evidence to the health select committee that he was optimistic that cases can be kept under control in the next stage of the epidemic. The 'test, track and trace' app...

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Business \ GDPR \ Privacy \ Technology
Data privacy concerns for Zoom grow
April 3, 2020

“Zoom bombing” is the catchphrase everyone is talking about. No, really! This is where uninvited guests crash your meetings or chat on the popular video conferencing app that are not password protected. There are large numbers of people who are still posting the Zoom meeting number online, and without any protection, bombers can simply enter any meeting and cause havoc. Some users have complained their conferences have been 'Zoom-bombed' with...

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GDPR \ Legal \ Privacy \ Technology
Houseparty offers $1million for proof of smear campaign over hacking rumours
March 31, 2020

The must-have video chat app for bored brits on lockdown is offering a huge reward for information about alleged hacking.Rumours started circulating that the app had been targeted by cyber criminals.Complaints about the popular video-calling service being "hacked" spread like wildfire online.The app lets friends and family make video calls, play games and hang out in a virtual "house party".The rumours indicated that Houseparty was...

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Business \ GDPR \ iCaaS \ Technology
Fraudsters target people working from home amid the COVID-19 crisis
March 18, 2020

Hackers are looking to dupe home workers to steal their personal information or freeze their screens and demand ransoms of thousands of pounds to unlock it.With more and more people working from home to try and contain COVID-19, now is the time to make sure your data is protected.This week, the UK's cyber security agency has advised people working from home to be aware of email scams linked to coronavirus and encrypt data on their devices to...

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Business \ GDPR \ iCaaS \ Technology
iCaaS CEO chosen as Santander mentor for women in business
March 12, 2020

We’ve all recently been celebrating International Women’s Day which focuses on the social, economic, cultural and political achievements of women.According to a recent report by Female Entrepreneurs, a quarter of the UK’s high-growth companies boast a female founder but just 9% of money invested into businesses last year went to female-founded firms.Santander recently launched its largest ever programme to support aspiring female...

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Business \ GDPR \ iCaaS \ Technology
Stay competitive by building customer trust
March 10, 2020

Accountancy firms must offer quality value-added services to stay competitive. Not only will this help develop existing client relationships but crucially it will help win new business.The nature and amount of work expected of accountants is ever-increasing. Gone are the days of only offering tax-compliancy and bookkeeping services.The sector is moving towards being an advisory-led firm. Nowadays, clients want a better understanding of how...

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Business \ GDPR \ iCaaS \ Technology
iCaaS sponsors the 2020 CIMSPA and Quest NBS Conference
March 6, 2020

We were delighted to be one of the sponsors of the sold-out CIMSPA and Quest NBS Conference in Derby last week. The one-day event featured well over 20 breakout sessions with high-value content, plus high-profile keynotes and updates on the progress towards a route to chartered status for all sport and physical activity professionals.Organisations involved in the fitness and leisure industry joined together to celebrate their achievements –...

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GDPR \ iCaaS \ Technology
iCaaS to speak at the Call & Contact Centre Expo
March 4, 2020

iCaaS are delighted to be speaking at the Call & Contact Centre Expo on March 19th at London’s  ExCel.Not only is this a fantastic opportunity to talk about how our solution can help call and contact centres who deal with vast amounts of data on a daily basis, it is also a chance to network with the industry’s top professionals.Call centres have a responsibility to safely store customer data. And as data privacy regulations...

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